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GroundsQuote.com

Legal

Terms of Service

Last updated November 2, 2026

These terms govern your use of GroundsQuote, the websites at groundsquote.com and its subdomains, the GroundsQuote dashboard and the quote widget (together, the "Service"). By creating an account you agree to them on behalf of the business you represent.

1. Accounts

You must provide accurate information and keep it current. You are responsible for activity under your account and for the team members you invite. Keep your password confidential and tell us promptly about any unauthorized use.

2. Plans, trials and billing

  • The Free plan costs nothing, needs no payment card and has the monthly limits described on the pricing page. Each paid plan starts with a 30-day free trial; a payment card is required to start it, and you are charged when it ends unless you cancel first. When a paid plan ends, your account moves to the Free plan.
  • Subscriptions renew automatically each month or year until canceled. Prices are listed on the pricing page and may change with at least 30 days' notice; changes apply from your next renewal.
  • Payments are processed by Stripe. Fees are non-refundable except where required by law. You can cancel at any time from the Billing page and keep access until the end of the paid period.
  • Plan limits (requests and quotes per month on the Free plan, office logins, features) and optional add-ons are described on the pricing page.

3. Your content and your customers

You own the information you and your customers put into the Service: your pricing, branding, requests, quotes and customer records. You grant us the rights needed to host, process and display it in order to provide the Service. You are responsible for the accuracy of your pricing, for the quotes you send, for the agreements you make with homeowners and for complying with laws that apply to your business, including consumer protection, marketing and privacy laws.

If you use the AI receptionist, it answers calls on your behalf with an AI assistant that says it is an AI and that the call may be recorded, and calls are recorded and transcribed. You are responsible for using it lawfully, including any consent your state requires to record calls, for the greeting and instructions you give it, and for following up with callers. The receptionist can mishear or misunderstand; check the details of each request and message. It is not an emergency service.

4. Measurements and estimates

Property boundaries and lawn areas are estimated from map data and may differ from surveyed or walked measurements. Suggested and instant prices are calculated from the rates you configure. They are tools to help you quote, not a guarantee; review measurements and prices before relying on them, especially for unusual lots.

5. Acceptable use

You agree not to:

  • use the Service to send spam or unsolicited messages, or to collect information from people without a lawful basis;
  • upload content that is unlawful, infringing or harmful, or that you do not have the right to use;
  • probe, overload or interfere with the Service, or attempt to access other businesses' data;
  • resell the Service or use it to build a competing product.

Text messages. Texts to homeowners are sent by GroundsQuote under the GroundsQuote Service Alerts program, with fixed wording, and only to homeowners who agreed to them; its terms for homeowners are in our SMS terms. When you record on a customer's page that they agreed to texts by phone or in person, you confirm that you read them the program description shown there and that they said yes for that number. Do not record consent a homeowner has not given, and do not use GroundsQuote to send marketing texts.

6. Third-party services

The Service relies on providers such as Google Maps Platform, Stripe, email delivery services, Twilio for text messages and phone numbers, and Vapi for AI call answering. Their availability and terms are outside our control, and your use of map data is also subject to Google's terms.

7. Availability and changes

We work to keep the Service available and may change, add or remove features over time. We may suspend accounts that breach these terms or put the Service or others at risk, giving notice where practical.

8. Intellectual property

The Service, its software, design and trademarks belong to GroundsQuote. These terms do not give you any rights in them other than the right to use the Service as described.

9. Disclaimer and limitation of liability

The Service is provided "as is" without warranties of any kind, to the extent permitted by law. We are not liable for indirect, incidental or consequential damages, or for lost profits or revenue, arising from your use of the Service. Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim.

10. Termination

You may close your account at any time. We may terminate accounts for breach of these terms. After termination we may delete your data in line with our privacy policy; export what you need first.

11. Governing law

These terms are governed by the laws of the United States and the state in which GroundsQuote is organized, without regard to conflict-of-law rules. Disputes will be handled in the courts of that state.

12. Changes to these terms

We may update these terms and will post the new version here with a new date. Continued use after a change means you accept it.

13. SMS Terms

Program. GroundsQuote Service Alerts is a text message program run by GroundsQuote. Homeowners who opt in receive transactional texts about their own quotes and service visits with a lawn care business that uses GroundsQuote: a quote is ready or about to expire, a visit reminder, the crew is on the way, a visit was moved or skipped, a visit is done, an invoice is ready or past due, and a payment was received or did not go through. Each text starts "GroundsQuote:" and names the business. No marketing texts are sent through this program.

Opting in. Homeowners opt in by ticking an unchecked box on the business's quote request form, quote page or customer portal, or by telling the business's team after hearing the program description. Opting in is never required to get a quote or a service. We send one text confirming the sign-up.

Frequency and cost. Message frequency varies with your quotes, visits and bills. Message and data rates may apply.

Opting out and help. Reply STOP to any text to stop receiving them; you will get one message confirming it. Reply START to join again. Reply HELP for help, or email support@groundsquote.com.

Carriers are not liable for any delayed or undelivered messages.

Privacy. See the text messages section of our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. The full program terms, with examples, are on our SMS terms page.

Contact

Questions about these terms: hello@groundsquote.com.